Customer Service Fundamentals

An introduction to customer service and its importance in any business.

[Free Udemy Course] Customer Service Fundamentals


What you'll learn

  • To appreciate the true value of positive customer service at every level of an industry
  • To understand the rules of great customer services
  • To deliver outstanding customer service
  • To manage and deal with both positive and negative feedback experiences
  • To evaluate yourself and your business to determine the key wins required to deliver the customer service possible
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